Frequently Asked Questions
Q1: Where can we buy your products?
You can purchase our products from our nearest agents or at supermarkets.
Q2: Can we have your catalog?
Please PM your email to us and we will send a copy to you.
Q3: Do you offer any Cash On Delivery (COD)?
We can deliver to your place with minimum purchase of 10 packs (Mix & Match), and the delivery is FREE within Klang Valley area only. If your area is out of Klang Valley area, the charges per trip is only RM10 and outstation charges is according to each location.
Q4: If we are not able to make orders at your office, can you arrange taxi or Grab car services to deliver our orders, and we will pay for the fare?
Due to the security issue, we’re sorry that we can’t arrange that for you. We really appreciated if the service can be arranged from your side, then just inform us the vechicle number and the driver name who is collecting your products.
Q5: Where can we try and taste your company products before we make any purchase?
You are welcome to visit our booth at any exhibitions or expo, which we almost take part in different locations with food testing activities every month. For certain occasions, we are offering incredible promotions that allow our customers can direct purchase on the spot. Besides that, we are running food testing and promotions at different supermarkets from time to time as well.
Q6: If we urgently need to purchase your products, can you send to us immediately?
Our delivery schedule was well arranged everyday. If there’s any urgent or last minute orders, additional cost will be incurred or you will have to arrange the collection from your side, either to get a transport like taxi/Grab car or to collect the products yourself.
Q7: What is the requirements to be your company agent?
First, we need your SSM info, like company registration name, number and the business location, our person in charge will arrange a call to you for your account’s terms and conditions.
Q8: Can we come as a walk in customer to purchase your products at your office?
You are most welcome to drop by anytime during our office hour, 8am-5pm from Monday to Saturday. And Our office will be closed on public holidays.